Drift Wellness Retreats

1. Introduction

At Drift Retreats ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information, particularly in relation to retreat enquiries, waitlists, bookings and marketing communications.

2. What Information We Collect

We may collect the following types of personal information:

- General Contact Information:
Name, email address, phone number, postcode and communication preferences.

- Waitlist & Enquiry Information:
Information you provide when joining our waitlist or submitting an enquiry (e.g. retreat interests, preferred dates, goals or preferences).

- Booking Information (when applicable):
Details required to process retreat bookings, including attendee information and payment-related details (processed securely via third-party providers).

- Optional Health & Wellness Information:
If relevant to a retreat experience, we may collect limited health or wellbeing information (e.g. injuries, dietary requirements or accessibility needs) to help ensure a safe and appropriate experience.

3. Why We Collect This Information

We collect and use your information for the following purposes:

- Waitlist & Communication:
To notify you about upcoming retreats, early access opportunities and relevant updates.

- Bookings & Customer Support:
To manage enquiries, process bookings and provide customer support.

- Marketing & Promotions:
To send occasional emails about retreats, offers or related experiences. You can unsubscribe at any time.

- Retreat Experience Delivery:
To ensure retreats are safe, suitable and tailored to participants where appropriate.

4. How We Store & Protect Your Data

- Your information is stored securely in our systems and trusted third-party platforms (such as CRM, email marketing and booking systems).

- Access is limited to authorised personnel only.

- We take reasonable steps to protect your data from misuse, interference, loss and unauthorised access.

5. Who We Share Your Information With

We do not sell your personal information.

We may share your information only where necessary with:

- Service Providers:
Trusted platforms used for email marketing, booking management, payments and customer communication.

- Retreat Partners (if applicable):
Limited information may be shared with retreat venues, facilitators or service providers where necessary to deliver your retreat experience.

- Legal Requirements:
Where required by law or to comply with legal obligations.

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6. Your Rights

You have the right to:

- Request access to the personal information we hold about you

- Request corrections to your information

- Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations and maintain business records.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

9. Contact

For privacy-related inquiries, please contact us at [email protected].